Return Policy

This section of our policy applies to our Fresh Roasted Coffee (Blends, flavored, sample-packs, single-origin).

We want you to feel comfortable trying us out. For any reason, if you are not satisfied with our coffee, we will offer a full refund on your first bag of coffee. No questions asked, and no need to return anything.

If it is NOT your first order with us:

Returned coffee is not accepted as it is a perishable item, unless there was an issue such as a damaged delivery. Any express shipping where applicable is not refunded. Express shipping is Next Day Air, 2nd Day Air, 3 Day Select and other overnight or express shipping services that may have been requested by you. Ground shipping is not refunded unless our shipping department was at fault and your order arrived damaged.

Time is of the essence. If you receive your order and notice the order is damaged you must contact us within 48 hours for an exchange. No exchanges or returns will be accepted after 48 hours.

Please use our "Returns & Exchanges Portal" below for all other product returns and exchanges.

Returns & Exchanges Portal ( Click Below to use the Portal )

Click Here to use our Returns & Exchanges Portal