IT Consulting and Support Services

 

Estes Brands, LLC: IT Consulting and Support Services

 

 

About Estes Brands LLC

Estes Brands LLC is a leading provider of expert IT consulting services. We specialize in helping organizations optimize their technology investments to achieve operational excellence. Our core expertise lies in IT Service Management (ITSM) and IT Operations Management (ITOM) solutions.

Our Mission

To deliver exceptional consulting services and solutions that empower our clients to achieve their business objectives through the effective and efficient use of technology.

Our Expertise

With over 30 years of experience in the IT industry,  Harold L. Estes, brings deep expertise to every engagement. His areas of specialization include:

• ITSM Implementation and Support: Extensive experience in implementing and supporting industry-leading ITSM solutions, encompassing Incident, Problem, and Change Management.
• ITOM Optimization: Proven track record in optimizing ITOM through Discovery, Service Mapping, and AI-powered solutions.
• CMDB and CSDM Mastery: Deep understanding of Configuration Management Databases (CMDBs) and the Common Service Data Model (CSDM), ensuring data accuracy and alignment with business services.
• Data-Driven Decision Making: Expertise in developing dashboards and reports to provide valuable insights into IT operations and performance.
• Process Automation: Proven ability to automate IT processes, resulting in significant improvements in efficiency and cost reduction.

Our Services

We offer a comprehensive range of IT consulting and support services tailored to meet your specific business needs:

• ITSM Implementation and Support: Design, implement, and support ITSM processes and solutions that streamline your IT service delivery.
• ITOM Optimization: Optimize your IT operations through Discovery, Service Mapping, Event Management, and Operational Intelligence, leading to increased efficiency and reduced downtime.
• CMDB and CSDM Implementation: Implement and maintain a robust CMDB that is compliant with CSDM standards, ensuring data accuracy and consistency for improved decision-making.
• IT Process Automation: Automate IT processes to improve efficiency, reduce costs, and enhance service delivery, freeing up your IT team to focus on strategic initiatives.
• Dashboard Development and Reporting: Create customized dashboards and reports to provide valuable insights into IT performance and support data-driven decision making.
• Computer Service & Repair: On-site and remote support for your hardware and software needs, ensuring your systems are always running smoothly.
• Custom / Daily Technical Operational Support Services: Tailored support solutions to meet your unique operational requirements, providing ongoing assistance and expertise.

Industry Experience

Estes Brands LLC has a proven track record of success across diverse industries, including:

• Banking
• US Government
• Healthcare
• Insurance and Financial Services
• Consumer Goods and Electronics
• State & Local Government

Our Commitment to Excellence

We are committed to delivering exceptional service and value to our clients. Our team of experienced professionals works closely with you to understand your unique needs and challenges, ensuring that our solutions are aligned with your business objectives.

Contact Us

To learn more about how Estes Brands LLC can help you achieve your IT goals, please contact us at:

Estes Brands, LLC

IT Consulting and Support Services Department

2024 Applewood Drive

Creedmoor, NC 27522 USA

Email: estes57@gmail.com

Phone: 919-530-9728

Website: https://estesbrandsllc.com